Thursday, May 29, 2008

Software Update Nightmares

I have to say I'm a bit peeved by Apple's latest Software Update effort - all 420 Mb of it. If it wasn't for the fact that Leopard is sooooo slow to start up on my old Dual G5 Powermac I wouldn't be bothered - but I'm told startup performance has been improved along with the other niggly things that make the Leopard experience a bit of a nuisance. So I thought I'd upgrade

420 Mb takes a big chunk of my monthly download allotment and by the way the old mac is slowly chugging down the hugh download, I think I've reached it and am now being choked back by my ISP.

What was Apple thinking? I thought Microsoft was the only perpetrator of that kind of gigantic patch; the last Vista Service Pack was a whopping 599Mb but I used my office network connection for that.

My Mac is on the end of a very erratic home ASDL connection and so is a little slower. The download of such a huge file slows the whole computer down making fill-in tasks such as web surfing - and posting to blogs for that matter - pretty harrowing!

It is not one of my favourite on-line user experiences and I wish they would find a way of doing it without the huge file sizes and long waits.

Your Experience Is Not Mine

Designers love new stuff on web sites that is often the internet equivalent of "a machine that goes ping".



I could put a job position in the web industry to each of the characters in the famous Monty Python Hospital Sketch.

Gone are the days of one person hand-crafting a web site and doing only what is really needed to get the job done.

Now we have Web 2.0 feature bloat in the hands of people on fast networks who don't test on all platforms and network shapes, who have never written small and concise code that runs well and fast on any device, and who use coding automators but don't know how to debug the often huge and ugly generated code.

A word to all you who recognise your own organisation in these words: Your Experience Is Not Mine.

Fix it please. And quick before your customers give up!